Clients' reviews

For some circumstances I have not been able to use the Izitour services, but asking for information about the Mekong Delta tour I came across a girl with extreme professionalism and kindness named Silvia Duong but I promised myself to do it when I return to Vietnam!! Thanks Sylvia

Thanks Lien for the travel quotation and tips. :) Appreciate your research and advice on the things to do in Sapa and Hanoi for my group.

Contacted 3 months before our departure and without any commitment on our part, Van Anh Phan (Anna) has always answered my requests for information (Visa info and tour advice in Vietnam). During our 4 months stay between Vietnam and Thailand, Anna is always there to help us and send us information. We established together our tour in the North, from Sapa to Ba Be lake from Hanoi. Perfect organization and a French-speaking guide Vinh of great quality, he was our scout, our encyclopedia and intermediary during our meetings with the ethnic groups of the North. Exceptional trip! VAN Anh Phan also organized our 2-day cruise on Lan Ha Bay. And there again, it was sublime on the Venezia and the transfer to Ninh Binh was done without a hitch. A great team of professionals who listen and know how to adapt to the travelers' wishes. Special mention to Van Anh Phan and our guide Vinh.

We had the most amazing time on a 3 day 2 night cruise in the Prince Junk along Halong Bay, the boat was stunning, the cabin and bathroom first class. The food was amazing, breakfast, lunch and dinner all served in a beautiful setting. The crew were brilliant, they looked after us from start to finish, top class service, our tour guide made our trip enjoyable, the stops along the way we're breathtaking, BBQ on the beach,they went out of their way to make us happy, birthday cake, little gifts, the bar had everything you could want. What a fantastic trip. Thanks to Izzitours for making it perfect from start to finish, transport there and back, very professional

A quality service and an impressive reactivity!
Coming to Vietnam for the first time, with my husband we wanted to discover the country and to be supervised. Very reassured by the agency we could enjoy a cultural tour with walks in different temples but also more unusual activities like cooking classes or visit of a candy and lacquered objects factory.

Thanks to the whole team and to Van Anh PHAN for his great availability and his help on the administrative part, even before the trip.

Phong nha Lake House is an international standard hotel.having a great lake view .
Hotel design good and meal is delicious.
Boat tours also fun.having music and dancing boat man show.
Cham Museum has a great exhibition of cham culture.
Marble mountain beautiful landscape with many Marble factories and historic temples.

A score without false notes! I' m happy !!! To the honor: benevolence, respect of the expectations, reactivity, dynamism, professionalism! Being very busy with my work, I could count on izitour for the organization of my 3 weeks of vacations in Vietnam in solo, I could trust them with my eyes closed! Thanks to them, I left full of emotions, head full of memories, thanks to them I spent unforgettable vacations, I saw amazing landscapes, I met incredible people and I could discover in depth the Vietnamese culture! A very enriching trip and rich in emotions! I would like to thank Anna, commercial agent, thanks to her who immediately understood my expectations during our first exchanges my stay was fantastic, a follow-up and an irreproachable organization, without her my vacations would probably not have had the same connotation! Very good choice of hotels and guides! Thank you very much for this work, thank you for your commitment, rigor and seriousness! I am moved and I do not regret having trusted you! Traveling alone is not always easy, but with your team and your services I was reassured and I felt at ease and especially fulfilled! I recommend this agency without hesitation! Congratulations to Anna, congratulations to the team, congratulations to Vietnam for making us live unique and magical moments.

Agency are absolutely reliable and very responsive to every customer request. We especially want to thank Silvia who faced with an organizational problem of ours , immediately and directly, got in touch with us via whatsapp. (Silvia also speaks Italian very well) once she became aware of our problem, thanks to her preparation and professionalism she solved everything in a few minutes, finding the appropriate solution. Having had previous experiences, we highly recommend this agency and thank Silvia once again and publicly for what she did for us! Adriana & Adriano

Incredible service!
First of all I would like to thank Ms. Lyn Tran who was 100% involved in our project.
She met all our expectations in record time. Together we were able to adapt the schedule as we wished, we are not yet gone but we will leave with a weight less, that of the organization and management of our vacations. The agency takes care of everything and we are not afraid of the trip and the language barrier thanks to them.

Thank you again

(I will put a comment after the trip to give feedback on our experience)

I'm going to Vietnam in a couple of weeks and although I'm not travelling with Izitour, I have been in contact with one of their agents (Anna) who has helped me preparing this trip. She is efficient, reactive and very professional. She has given me free advice on various things (transport, cooking classes etc.) for which I'm most grateful. Thanks very much Anna for all your help!

Izitour has been very helpful since I first reached them, very professional, excellent communicator and get the Job done on time. I highly recommend working with them.

I collaborated with the Izitour agency and more particularly with Van Anh Phan who was professional in his advice. Very patient to fully understand our needs. She speaks perfect French. I recommend to all French people.

Top trip/experience (Halong Bay cruise).
Anna managed the trip from Vietnam and gave us all the practical information once we were there.
Thanks :)

wonderful tour around lan bay.
these 2 days were very well organised, from the hostel to the boat. the trip on the boat was perfect despite the bad wether! kayak, bicycle... everything very well planed in a pleasant atmosphere.
thanks lien for all your help and your reactivity!

I contacted this company from Spain asking about various activities to do in Hanoi and surroundings. Quickly Hien from this company answered me by WhatsApp as I had requested and was in direct communication with me, making me many recommendations. I especially value the speed and kindness of Hien answering my messages and the quality and information of the offer he presented to me. I recommend people to contact her for quotes for tours in Vietnam. Thanks Hien for your help and support.

My friend and I requested four quotes from different companies for a specialised "heritage" tour of 12 days in Hanoi/Halong Bay and Central Vietnam in January. We had done a little research and had a few of our own ideas of what we wanted to see but not only did Ms Tran Lien provide us with the most attractive-looking tour schedule (with photos) but it seemed the most suitable for our needs and good value for money. After a couple of small changes which were easily accommodated and very promptly replied to we agreed to go ahead and on arrival received a very good service from their office, their guides and drivers. We very much enjoyed all aspects of the itinerary and had an extremely memorable trip thanks to their expert organisation and suggestions. We have since given them a little feedback as the only reason for not awarding 5 stars is that they chose some of the hotels close to the beach, which would have been superb had it not been chilly and raining heavily on those particular days! They have readily accepted that they should err on the side of caution in January and choose alternatives in future. We have no hesitation in recommending them most warmly for your visit to Vietnam, either long or short, and we hope to return ourselves in the near future. We learnt a lot about the country, and loved both the scenery and the people! Many thanks!

I was stressed because few days before my departure I didn't received a response for my visa . Someone take care of me and help me with all the paperwork, with a lot of attentions and kindness. It's beautiful to see people like that

I had a great vacation thanks to Lyn Tran. She helped me with Evisa and took very good care of me during my stay. I love this country and I plan to come back with the same team. Lyn Tran and the Izitour team. I will strongly recommend your address to my friends

Tourist guide is fluent in French for 3 days program of Saigon city, Ben tre countryside and Vung Tau sea. I recommend Phong who answered all our questions. He is friendly, punctuality of appointments and give good advices.

We had a great vacation thanks to Ms. Lien Tran who is our great guide on this tour. She is nice, enthusiastic and very professional. We are very impressed with the beautiful landscapes of Vietnam and Ms. Lien, a tour guide showed us the beautiful places. It was great! Her speech was precise and accessible.
She was very knowledgeable and answered all our questions about the way of life in the different times of the visited places.
She also knew how to explain simply to the children and give them accessible answers.
A big thank you to your agency and to Mrs. Lien Tran in particular

Incredible and very successful proposal. Finally could not make this trip but 10. Permanently in contact and very detailed.

The boat is luxurious and the team very helpfull. We were taken fron the hotel without problem and taken in charge all along. Food was excellent.
I strongly recommend it. It cost, but it worth all the $$ invested. Thanks Lien

An unforgettable trip, Vietnam is a dream country. I went there three times and I did all Vietnam from north to south and from east to west. And I met great people, and I made many friends.
Hello to all my friends in Vietnam.

Silvia is very helpful and kind with us, like a friend. He is helping us to organize our honeymoon trip in Vietnam. We often change itinerary because we are still organizing. But she is very patient. Let's hope it's an amazing trip in the end!

The boat is luxurious and the team very helpfull. We were taken fron the hotel without problem and taken in charge all along. Food was excellent.
I strongly recommend it. It cost, but it worth all the $$ invested.
Thanks Lien

I contacted this agency while I was in France and needed information for my daughter who had to travel during the Tet period when everything is closed. Ms. Van Anh PHAN was incredibly kind and efficient, making calls for me, answering all my emails, out of sheer kindness as she had no interest at stake. If I go to the Vietnam, I will go through this agency because they are efficient, available, fast and friendly. Book with them, I'm sure you won't be disappointed.

Emma and Silvia from Izitour were very efficient, kind and patient in advising and supporting us in planning this tour. We are eager to be able to visit these places and we hope that it will be beautiful.

Wonderful excursion for a beautiful alternative route. We were not disappointed. Lyn Tran (IZITOUR) took very good care of us.

I highly recommend !

In the last moment I was realized that I need an Approval Letter for Vietnam. I had stress over that because I booked already tickets to Hanoi. And thank Lien, she helped me in 2 days to get this letter. Now I am happy, that I can come to visit this beautiful country.

Tran Lien did an excellent job in helping us to organize our trip to Sapa.
I plan to use IziTour service again.